Rise of the Chatbots

From weather bots to personal finance bots, we can help you every step of the way. For brands they provide a great way to curve costs on customer relations and from a user’s point of view they’re an un-intimidating and easy way to engage with a brand. Our session will tell you everything you need to know about the world of bots including what they are, how a bot can improve customer experience and how you could get started on creating your own.

Chat bot 101
What are bots and why are they important? Who is doing it well?

Using bots to create different customer experiences
What are your customer needs and how can a bot help?

Get started on your own chatbot
How to create a mind-map and lay out a conversation flow.

Q&A
Is there anything we didn't cover? Then just ask.

FAQs

How many people will be attending?

We have space for a maximum of 10 people.

What time does the event start?

The presentation will start at 8.30am so we ask you to be there no later than 8.15am.

What are my transport/parking options for getting to and from the event?

We are a 2 min walk from Covent Garden tube station or a 5 min walk from Leicester Square.

Does registration guarantee me a place?

Due to the popularity of the event we will only be able to confirm your place 24 hours before the event.

How can I contact the organiser with any questions?

Please do - Kelly Keenan, Head of Marketing, kelly@smackagency.com with School of SMACK in the subject header