19-20 June 2024 | QEII Centre | London
The UK’s premier utilities conference
The event for everyone serious about transforming the utilities landscape.
Future of Utilities Summit is the conference uniting senior executives from across the energy and water sector.
This is where the ordinary is challenged, collaboration is championed, and innovation comes to life.
Attendees
Speakers
%
C-level, Director, Head & above
Chris Norbury
Chief Executive Officer, E.ON UK
Phil Jones
Chief Executive Officer, Northern Powergrid
Susan Davy
Chief Executive Officer, Pennon Group
Zoisa North-Bond
Chief Executive Officer, Octopus Energy Generation
James Heath
Chief Executive Officer, National Infrastructure Commission
Cathryn Ross
Strategy & Regulation Director, Thames Water
John Thompson
Executive Director of Engineering & Sustainable Delivery, Wessex Water
Colin Green
Director of Commercial and Regulatory Frameworks, RAPID Alliance, Ofwat
“If we are to be leaders in innovation, we must be unafraid of collaboration, sharing knowledge and being challenged. This conference prompts and provokes these opportunities.”
“With strong audience engagement and networking, the conversations started here could be the beginning of the next major innovation.”
Heidi Mottram
Chief Executive Officer, Northumbrian Water
Tackle the most critical issues facing the industry today
Take a look at the hot topics at this year’s utilities conference.
The path to Net Zero
From unlocking grid capacity to boosting renewable generation, discover how E.ON, Northern Powergrid and Octopus Renewables are propelling the transition to Net Zero.
The evolving role of utilities
Gain insights from Scottish Power, Wessex Water and Cadent Gas on the potential new roles for utilities players, and how energy and water can unite to balance security, cost and sustainability.
Digitalisation
Hear how Utilitia, National Grid and more are leveraging data, flexibility and technological innovation to unlock the full potential of the utilities ecosystem.
Innovation
Find out how EDF Energy and Severn Trent are unlocking innovation within their own organisations. Delve into cutting edge technologies and discover the key ingredients of successful innovation.
Prioritising the customer
Learn how CX experts at SSE, Northumbrian Water and Utilita are optimising the customer journey, increasing customer engagement, and leveraging data to elevate customer support.
People and skills
Find answers on how to build the workforce needed to design and deliver the future of utilities. Join the debate as we hear from OVO and POWERful Women.
PR24 and AMP
Don’t miss Ofwat’s keynote ‘An update on PR24’, as well as Thames Water and the Pennon Group exploring where they predict the water industry will be in 5 years.
Drought and flooding
Learn about the innovative approaches Anglian Water and Ofwat are taking across strategies for water resource management, building resilient networks and engaging customers in water conservation.
Why attend?
What to expect from the UK’s premier utilities conference
Customised tracks for energy and water
Opportunity to meet every major UK energy and water company
Over 10 hours of dedicated networking time
Networking app and 1-2-1 meetings
C-suite speakers from E.ON, Northern Powergrid, Pennon Group and more…
Energising after-party!
“Future of Utilities Summit is one of the most thought provoking and relevant events with senior speakers from the industry.”
Basil Scarsella
Chief Executive Officer, UK Power Networks
Who Attends
Future of Utilities Summit attracts senior executives from across the entire energy and water spectrum
Unlock non-stop networking opportunities
100+ MEETINGS | 500+ CONNECTIONS | 900+ MESSAGES | AI-POWERED NETWORKING
Benefit from:
- The AI matchmaking tool
- Search, sort and filter the full attendee list
- Instant messaging
- Book and accept meetings
- Build your own personal agenda
Buy your tickets
Group of 5+
Save 25% on tickets when you book a group of 5+
Group of 3+
Save 15% on tickets when you book a group of 3+
Tickets include: 2 day conference pass, lunch & refreshments, access to the AI-powered networking app, and drinks reception.
Book by 10 May for an Early Bird discount.
Energy & Water Companies*
save £350 Early Bird Until 10 May
£945.00 + VAT
Full Price £1,295.00 + VAT
Standard
save £350 Early Bird Until 10 May
£1,445.00 + VAT
Full Price £1,795.00 + VAT
“Future of Utilities Summit is always a highlight of the calendar: interesting, insightful speakers and great debate. Highly recommend.”
Chief Executive Officer, E.ON UK
Conference Agenda
Day 1
Day 2
Session one: The future of utilites | The vision of the water sector
Delivering the future of utilities
Defining the vision of the water sector
Refreshments & networking break
Session two: Smarter CX | The grid of tomorrow | Energy security | Drought and flooding
A smarter approach to CX
The grid of tomorrow
Energy security
Combatting drought and flooding
Lunch
Session three: Engaging the customer | Smart meters | Next-level generation | Water infrastructure
Engaging the energy customer
Next steps for smart meters
Next-level generation
Navigating challenges to water infrastructure
Refreshments & networking break
Session four: Society and sustainability: the role of utilities
Session five: Building the modern utilities sector: a people-driven journey
Refreshments & Women in Utilities Networking Brunch
Session six: Digital transformation | The gas landscape | Innovation workshop | Navigating pollution
Digtial transformation and flexibility
The gas landscape
Innovation workshop
Navigating the pollution problem
Lunch
Session seven: Industrial decarbonisation | Decarbonising heating | Championing engagement in water
Supporting industrial decarbonisation
Decarbonising heating
Championing engagement with the water industry
Session eight: Looking ahead: technological upheavals in utilities
End of conference
Conference Sponsorship Opportunities
Thought Leadership
Showcase your insight and expertise. Options include:
- Keynote or panel slot
- Hospitality
- Roundtable
- Pre-event article
Brand awareness
Build trust and visibility. Options include:
- Exhibition space
- Wifi
- Badges
- Drinks reception
Qualified lead generation
Acquire high-value prospects. Options include:
- 1-2-1 meetings orchestrated by us
- Pre-event webinar
- Speaking slot
- Post-show report
2024 Conference sponsors
More amazing Future of Utilities Content
Re-imagining customer communications: delivering effective customer journeys in energy and water
Available on-demand
This webinar explores how customer communications can be re-imagined, harnessing the power of innovation to deliver interactions that are personalised and emphatic, building a partnership between providers and customers that can address the challenges and opportunities of this crucial moment.